We are aware that on occasion a competitor will need to withdraw from an event prior to race day. We aim to provide a fair and simple policy which both reflects the costs incurred in organising an event and the needs of the competitor. We consider our refund policy to be among the most generous available.
Competitors are asked not to pass their race entry on to another person as this raises problems with the safety procedures of the event as well as causing difficulty when compiling the results.
- Competitors who withdraw prior to 30th April 2018 will receive a full refund minus £3.00 for administration.
- Competitors who withdraw between 30th April and 19th May 2018 will not receive a refund, but will be offered a free entry into next year’s event.
- There will be no refund for any competitors who withdraw from the race after 19th May 2018.
In order to qualify for a refund, notification of an intention to withdraw from the NHS Triathlon must be made via email to firstname.lastname@example.org.
Please allow 14 days from the receipt of your intention to withdrawal to receive the fund back onto the card you paid the entry with.